Accenture Freshers hiring Service Desk Agent in Gurgaon
Job Posted Date: 2015-04-28
Job Title: Service Desk Engineer
Employement Type: Full Time
Job Category: Fresher
Experience: Freshers
Location: Gurgaon
Qualification: Any Graduate
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Description:
Name: Accenture
Service Desk Agent
Candidates should possess a graduate in any discipline
At least 6 months to 2 years’ experience in a customer service role on Email/Chat channels
Risk Management and Fraud Investigations background an advantage
Demonstrated capacity for critical thinking, analysis and troubleshooting
Attention to detail with the ability to complete a large volume of work quickly and independently
Effective probing and comprehension skills
Problem solving skills with customer centric approach
Active user of the internet and online applications
Excellent written English language communication skills
Openness to work flexible hours as required, including night shifts and holidays
Experience working collaboratively and proactively in a diverse team environment -
Predominantly Voice Interaction support and also through email, chat & remote support.
24x7 Support, shifts based on roster.
This means role requires working in US / Night shifts and weekends and on national holidays.
Note: Submit Your Resume
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